The Chatbot
Your front desk, open 24/7
An AI chatbot that answers every WhatsApp and Telegram enquiry, books appointments into your calendar, sends reminders, and hands over to you the moment you want to take control. Built on the official WhatsApp Cloud API — not workarounds.
Hi! Thanks for reaching out to Lumiere Hair Studio.
A cut and colour (full) is RM 180–220 depending on hair length. Highlights start from RM 150.
This Saturday we have openings at 10 am, 12 pm, and 3 pm. Which slot works best for you?
Reply with your preferred time and I will lock it in for you.
The bot knows your live menu, current prices, and real-time calendar availability — no manual updates needed.
Everything it handles for you
Replies at midnight
Customers do not wait until morning. The bot is online the moment they are — whether that is 2 pm or 2 am.
Knows your menu instantly
Prices, services, packages — it answers without hesitation and never quotes the wrong thing.
Books and reminds, no no-shows
Calendar-synced booking with automatic reminders cuts no-show rates and keeps your schedule full.
English, BM, Mandarin, Tamil
Switches language automatically to match the customer. No setup needed — it just works.
Human handover with full context
When you step in, you see everything. No awkward "sorry, what did you message earlier?" moments.
Follow-ups and re-engagement
Post-visit follow-ups, review requests, rebooking nudges — handled automatically so you never have to remember.
How it works
Customer messages your WhatsApp
The bot picks up instantly — day or night — and greets them by name if they have messaged before.
Bot answers, quotes, and offers slots
It knows your full menu, prices, and real-time calendar availability. The customer picks a time and confirms.
Appointment booked, reminders sent
The booking hits your calendar automatically. Reminders go out 24 hours and 1 hour before — no-show rate drops.
You take over whenever you want
One tap pauses the bot and puts you in the conversation with the full chat history. Flip it back on when you are done.
See it handle your enquiries
Book a 20-minute demo and we will show you exactly how the chatbot would work for your business — with your services, your prices, your calendar.