About OtomoAI
The AI front desk
Malaysian businesses deserve
We build AI tools that help service SMEs in Malaysia stop losing customers to unanswered messages. Every enquiry gets a reply, every appointment gets booked, every customer feels heard — even at midnight, even on Sunday.
Our mission
Malaysian service businesses — salons, clinics, freelancers, agencies — run on WhatsApp. A customer messages at 10 pm asking about a Saturday slot. The owner is exhausted after a full day of back-to-back appointments. The message sits unread. By morning, the customer has booked somewhere else.
This is not a marketing problem. It is a response problem. You can have a full schedule on paper and still lose bookings if you cannot reply fast enough.
The average small business owner spends 2–3 hours a day on WhatsApp admin: answering the same price questions, confirming bookings, chasing no-shows. That time comes out of sleep, family, or the work they actually love. We built OtomoAI to give those hours back.
How we are different
Built on official APIs
We use the official WhatsApp Cloud API (Meta-approved Business Solution Provider) and the Telegram Bot API — not unofficial automation or browser hacks that get business numbers banned. Your number is safe.
You stay in control
Flip the bot off with one tap and take over any conversation yourself. The AI hands over with full context — every message, every detail — so you never walk into a conversation blind.
Truly multilingual
Your customers speak English, Bahasa Malaysia, Mandarin, and Tamil. Our chatbot switches automatically to match whoever it is talking to, without you lifting a finger.
Set up for you
We configure everything: connect your WhatsApp number, train the bot on your services and prices, link your calendar, and test it before going live. You do not touch a single API key.
Ready to stop missing customers?
See the chatbot in action on a live demo, or reach out to talk through what it would look like for your business.